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Questions |
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 Info@StreetFightersInc.com |
Glendale, Arizona |
We
Accept |
| What
is a TÜV ? TÜV ( Technischer Überwachungs Verein ) is a German inspection institute controlled by the German government. In Germany, the government makes laws which accessories has to be made and all our German manufactures must follow these laws. Before an automobile or motorcycle part/accessory can be Street-Legal in Germany it must be inspected and approved by the German TÜV or Dekra. You will get a German TÜV-certificate with some accessories you get from StreetFighters Inc. All our German accessories have a Germany TÜV approval if necessary. The German TÜV is similar to the US DOT but the German laws are much more strict. We have to tell you, all our accessories are for competition use only and should be installed by a professional motorcycle dealership. |
| Why is
shipping not included? We are able to ship our accessories all over the world. Shipping depends on the size, weight and on how many accessories you order. We have flat rates for accessories and we only charge our U.S. customers for shipping from Germany to our office in Arizona. For international customers, we charge extra for shipping from the U.S. to there country. Wouldn't it be easier
for me to order the parts direct from Germany ? |
| Can I order
online? Unfortunately not at this time. We checked into the online ordering and we decided not to do it for the following reason. Most customers have questions before they order which can not be answered with that service. Also, we think, personal contact is very important. |
| When can I
expect to receive the accessories that I order? If the part that you order is in stock, it will leave our office within 24 hours. You should receive it within 2-12 days depending on size. If it is not in stock it is maybe on back order and will be shipped as soon as it arrives. If we have to order it from our German supplier, it will take approximately 4-6 weeks. Sometimes faster, sometimes longer depending on US customs. |
| When does my
Credit Card get charged? If the accessories are in stock: StreetFighters Inc. will charge your card the same day you ordered. It will be shipped within 24 hours. If the accessories are not in stock: StreetFighters Inc. does not charge your Credit Card before the accessories arrive in our office. The day the accessories arrive, we will charge you card and we try our best to ship the accessories the same day. If not, the next morning. On special orders, we charge a 15% deposit the day the order was placed. That deposit is NOT refundable in case you cancel the order. The remaining amount will be charged when the accessories arrive in our office. |
| Can I return
the accessories? Yes, you can. If you would like to return an accessory, please contact us 623-581-1994 or via e-mail to receive instructions. We have a restocking fee of 15%. Please include a copy of you original invoice. For special made accessories we have a restocking fee of 25%. We are not able to refund you for shipping after your credit card is charged and the accessories left our office. We will not accept returns after 30 days. If your part is damaged (damage due to a default in paint on your parts is not included) you have to send the part in the original box back to StreetFighters Inc. and you will get the same part you ordered. Exchanges or full refunds are not allowed. StreetFighters Inc. is not responsible for damage during or after the installation. |
| Can I get
color the accessories color matched? Unfortunately not. Painted accessories are not insured during shipping from Germany to the U.S. If our customers are not satisfied with the paint job (color match, paint damage) or the paint job gets damaged during shipping from Germany to our office, we would ship it back to Germany that our supplier can fix the damage. Each way takes approx. 4-6 weeks. Before we get the parts back, it takes around 2 month. |
| Can we ship
all over the world ? Yes. We have customers in Canada, Brazil, Australia, New Zealand, Sweden, Belgium, England, Honk Kong, Japan, Italy, Malta, Thailand, Venezuela, Mexico, Russia, Ireland, Malaysia, Denmark, Columbia and even Germany .... |
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If you are looking for something you can't find in our web site, please feel free to ask. Questions?
Send us an email
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